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CD's:-
All CD's are used unless stated.
All are in excellent to mint condition unless stated.
All have been played to check quality.
Some may have slight marks or scratches on the playing surface, but these do not affect play.
All booklets or inserts are in excellent condition unless stated.
All jewel cases/digi-packs are in excellent to very good condition unless stated.

Vinyl:-
All vinyl records are used unless stated.
All are in excellent to very good condition unless stated.
We use Record Collector Grading System.
Most have been played to check quality.

Postage:-
Postage charges have been calculated in 3 groups:- UK - Europe - Rest of the World.
Charges are defined by weight using Royal Mail calculations.
All items are posted using First Class postage.
Handling charges cover packaging costs.
All CD's are posted using plastic bubble wrap pouches.
All Vinyl records are posted using polythene sleeves, cardboard mailers and 2 stiffners.
Although we take every effort for correct mailing, [sa-wa-ro] records cannot be held responsible for items lost in the post.

Returns:-
We try to grade all the CD's and records fairly but, as with most things, it’s down to personal interpretation,
so, if after purchasing, you feel the CD or record is not up to scratch (no pun intended) then please return it.

CD's:- We will refund price of CD if not as described and if notified within 3 days of receipt and returned within 7 days in the condition it was sent.
Customer to pay return postage.
We will not deal in partial refunds.

Vinyl:- We will refund full costs for vinyl if not as described and if notified within 3 days of receipt and returned within 7 days in the condition it was sent.
Customer to pay return postage.
We will not deal in partial refunds.

Payment:-
All payment is by PayPal.
If you want to pay by other means, then please contact us by email at orders@sa-wa-ro.com.

If you have any problems or queries, please email us at orders@sa-wa-ro.com.

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